RETAIL CONNECTOR

Respect. Connect. Awaken. As a RYU Connector, you are accountable for delivering an unforgettable customer experience from any channel. You are the first and last point of contact at RYU and are ultimately responsible for projecting the RYU brand to the world.

Working inside our flagship store, you connect athletes with products, training, nutrition and their community. You are an active listener, always willing to "make it work" with the support of your team. Most importantly, you embody the RYU culture and brand by championing each individual on their personal athletic journey as far and as fast as they choose to go.

Responsibilities

  • Deliver an exceptional customer experience
  • Connect with each and every athlete through authentic interactions
  • Ensure athletes are aware of upcoming RYU events,
  • Share your energy and passion for RYU
  • Become a RYU fit, fabric and function expert
  • Live the RYU culture of respect, curiosity, bold expression, aliveness and discipline
  • Demonstrate healthy living and an active lifestyle
  • Always strive to grow personally and professionally
  • Prepare the store daily - restocking garments, sizing, folding, style and section organizing
  • Stay on top of new products, trends and initiatives

Competencies

  • Bright, fun, athletic and open-minded
  • Live with integrity
  • Excellent communicator
  • Minimum 2 years experience in a customer service related role
  • Love interacting with people
  • Completion of Grade 12 education
  • General computer knowledge

You will find us on the mat, in the box, and in the wild. We run, lift swim, bike, climb, kick, jump and throw. We measure success in reps completed and laps to go. We solve problems athletes didn’t even know they had because we live it 24/7. We are building gear the world has never seen before. Gear you feel good in. Gear that’s built to move.

Like what you hear? If this sounds like the opportunity you’ve been waiting for, email us your resume and cover letter in either PDF or MS Word format to careers@ryu.com

While we thank all applicants for their interest, only shortlisted candidates will be contacted. Thank you for your interest in RYU.

 

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