Privacy Policy

OVERVIEW
This privacy policy (this "Privacy Policy") sets out the privacy policies and practices for RYU Apparel Inc. ("RYU") with respect to the collection, use, and disclosure of personal information by RYU. This Privacy Policy applies to information collected from you by RYU via this website and other websites operated or provided by RYU, including www.ryu.com, www.ryuapparel.com, www.respectyouruniverse.com and various subdomains (collectively, the "Sites"); our retail stores (the "Stores"); and other places where we may collect personal information. This Privacy Policy also sets out how you can access certain information that RYU may collect about you. In this Privacy Policy, "personal information" means information about an identifiable individual as further defined under applicable privacy laws.
Please note that the Sites may contain links to other third party websites that are not controlled or operated by RYU. This Privacy Policy does not apply to such third party websites, and RYU is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore RYU encourages you to request and review the privacy policies of any third parties upon disclosing your information such parties or visiting such third party websites.


CONSENT
BY SUBMITTING PERSONAL INFORMATION TO RYU OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT RYU MAY COLLECT, USE AND DISCLOSE THAT PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting RYU at the address provided below. If you refuse or withdraw your consent, RYU may not be able to provide you or continue to provide you with certain services or information which may be of value to you.


REVISIONS TO THIS PRIVACY POLICY
RYU reserves the right, in RYU's discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. However, RYU will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law. This Privacy Policy was last updated January 23, 2012.


COLLECTION OF YOUR INFORMATION
RYU may collect personal information in connection with your use or purchase of RYU's products and services, including at the Stores or through your use of the Sites, which may include information provided in connection with the following activities:

  • Registering or filling in forms on the Sites or in the Stores. 
  • Completing a profile or uploading goals to the Sites. 
  • Purchasing any product or service from RYU, whether at a Store or the Sites. 
  • Providing design or product feedback or making other submissions to RYU. 
  • Requesting information or assistance from RYU. RYU may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications. 
  • Participating or responding to consumer survey or requests for consumer's opinions, concerns, and preferences regarding RYU's products and services. 
  • Participating in consumer contests, sweepstakes and other promotions. 
  • Using other features of the Sites that may be offered from time to time, and may require such information in order to utilize the feature.

The personal information that RYU may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, your submissions of your goals to RYU, or in other communications to RYU. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to RYU.
RYU may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites, the routes by which users access the Sites and use of any hyperlinks available on the Sites. RYU or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and the Sites' features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.


COOKIES
Like many websites, RYU utilizes "cookies" to maintain a record of your visit to the Sites. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided RYU with personal information. Cookies help RYU to improve the Sites and to deliver more personalized service by enabling RYU to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting RYU's cookies, you may follow your Internet browser's steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites.


IP ADDRESSES
An IP address is a computer's numeric address, by which it can be located within a network. RYU may record your IP address when you visit or use services or features on the Sites. RYU may use your IP address for the purposes noted above, and also to help diagnose problems with RYU's server, or to administer the Sites. RYU may also use your IP address to identify you when RYU feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, systems, information, employees, service providers, business partners, users, customers and others.


PROTECTION OF YOUR INFORMATION
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, RYU uses physical, technological and administrative procedures to protect the personal information that RYU collects that are appropriate to the sensitivity of the personal information.
Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions about the security of personal information collected by RYU, please contact: privacy@respectyouruniverse.com You should also be aware that certain aspects of the Sites are not confidential and are available for public viewing. For example, other users of the Sites will be able to view your profile and goals that are publically available. Any submissions that you may post to any publicly available blogs or other publicly available features of the Sites are not confidential and may be viewed by other users of the Sites. By making personal information publicly available where the Sites allow you to do so, you consent to such publication by RYU or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.


USE OF YOUR PERSONAL INFORMATION
Upon RYU's collection of your personal information, RYU may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:

  • To develop, enhance, market, sell or otherwise provide information, products or services.
  • To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with RYU including at the Stores or on or through the Sites.
  • To conduct or administer contests, sweepstakes or other promotions in which you have participated.
  • To contact you and to respond to any communications that you may have had with us.
  • To troubleshoot problems with the Sites; To customize your experience or homepage on the Sites.
  • To develop and manage RYU's business and operations.
  • To enforce RYU's Terms of Use or comply with this Privacy Policy.
  • To detect and protect RYU and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with RYU's policies and contractual obligations.
  • To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving RYU.
  • As permitted by, and to comply with, any legal or regulatory requirements or provisions; or For any other purpose to which you consent.

Personal information collected by RYU may be stored and processed in the United States. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.


DISCLOSURE OF YOUR INFORMATION
RYU may disclose your personal information to third parties whom RYU hires to provide services on RYU's behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about RYU's products and services. RYU will only provide those third parties with the personal information that they need to deliver the services to RYU and/or on RYU's behalf. In the event that RYU is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving RYU, your personal information and any other information RYU may have collected through may be transferred to another party in connection with such transaction. RYU may also disclose your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of RYU's business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.


RETENTION OF YOUR PERSONAL INFORMATION
The personal information that you provide will be retained by RYU in accordance with applicable laws.


CHILDREN'S PRIVACY
RYU recognizes the privacy interests of children and RYU encourages parents and guardians to take an active role in their children's online activities and interests. The Sites are not intended for children under the age of 13. RYU does not target its services or the Sites to children under 13. RYU does not knowingly collect personal information from children under the age of 13.


CHOICE AND OPT-OUT PREFERENCES
RYU does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further email communications from RYU (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by RYU. If, at any time, you prefer not to receive any other form of communication from RYU, you will have the ability to unsubscribe from such communications by contacting: privacy@ryu.com


ACCESS
Upon your written request, subject to certain exceptions, RYU will inform you of the existence, use and disclosure of your personal information and give you access to that information. Requests for access should be sent in writing to the Privacy Officer at the address provided below.


QUESTIONS OR COMMENTS
RYU welcomes questions and comments about this Privacy Policy.
Questions or comments should be directed to the Privacy Officer at:
RYU Apparel Inc.
Attention: Privacy Officer,
1672 West Second Avenue
Vancouver, BC Canada
V6J 1H4

1745 W 4th Avenue
Vancouver, BC V6J 1H4
Canada

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