Returns

37.5 Day “No Questions Asked” Returns

If for any reason you wish to return your RYU purchase, simply return your unused or unworn item to us within 37.5 days (in any original packaging with hangtags attached) and we’ll refund or exchange your purchase with no questions asked. It's that simple.

Why 37.5 days? We wanted to give the extra time to be absolutely sure. That’s just how we roll.

Purchases made before December 25, 2015 may be returned until January 10, 2016 or 37.5 days from your original purchase date.

*Please return your item(s) in any original packaging with hangtags attached and your original receipt.

PROCESS FOR RETURNS:

    • Email hello@RYU.com to request your online return authorization number (ORA#) and let us know which item(s) you will be sending back for exchange or return.
    • Carefully package your item(s) including your ORA#. Write the ORA# provided to you on the outside of this package.
    • Please send your returned item(s) in one shipment to:

RYU Returns
OIA Global
14601 N Bybee Lake Ct.
Portland, OR 97203

Please note that the customer is responsible for all shipping costs. RYU is not responsible for any returns that are lost in transit. Once we have received your package, your refund will be issued to the original method of payment.

If you have any questions or issues hello@RYU.com

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